Indicates that an unexpected server error occurred. Retry the request, if this persists, check the SumUp status page(Opens in a new tab) or contact us(Opens in a new tab).
Common Causes
- A transient internal exception occurred while processing the request.
- A downstream dependency returned an unexpected error.
- The service was temporarily unavailable under load.
{
"type": "https://developer.sumup.com/problem/internal-server-error",
"title": "Internal server error.",
"status": 500,
"detail": "The service is temporarily unavailable.",
"trace_id": "8cb5b380896b"
}When contacting support, include the trace_id or ray_id value from the response, whichever is available, so we can trace the failed request.