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Internal Server Error

Understand the SumUp API Internal Server Error response, common causes, and example payload for unexpected server failures.

Indicates that an unexpected server error occurred. Retry the request, if this persists, check the SumUp status page or contact us.

Common Causes

Section titled “Common Causes”
  • A transient internal exception occurred while processing the request.
  • A downstream dependency returned an unexpected error.
  • The service was temporarily unavailable under load.
{
  "type": "https://developer.sumup.com/problem/internal-server-error",
  "title": "Internal Server Error",
  "status": 500,
  "instance": "8cb5b380896b"
}