Gateway Timeout

Indicates that the server did not receive a timely response to complete the request. Retry the request, and if timeouts continue, check the SumUp status page or contact us.

Common Causes

• An upstream dependency did not respond in time.
• Network latency or connectivity issues delayed the response.
• The request required longer processing than the timeout window.

{
  "type": "https://developer.sumup.com/docs/problem/gateway-timeout/",
  "title": "Gateway Timeout",
  "status": 504,
  "instance": "8cb5b380786b"
}