FAQ

You need to create your key by logging in to the Developer page of the SumUp Dashboard. Details on its implementation can be found in our step-by-step guide.

Our API provides endpoints where you can query transaction statuses, either for a single transaction or a list of transactions based on search criteria.

To get started with SumUp first login (if you don't have a SumUp profile you will first need to register). To activate your SumUp Profile follow the Activate my profile steps.

Once you have an active SumUp Profile, go to https://developer.sumup.com/, navigate to the Test profile setup page by clicking on "Create test account" on the right side of the navigation, and then create your profile by click on the "Setup test profile" button. Your Test profile will be created for the same country as your merchant.

Once your profile is generated copy and store safely the user name (format: 32 characte[email protected]) and randomly generated unique password.

Note: You will not be able to access your password afterwards make sure to store it safely before dismissing the message

Yes, as a SumUp merchant you have the option to integrate SumUp’s eCommerce service with a webshop plugin or via direct integration.

SumUp’s official plugin supports integrations with WordPress/WooCommerce.

For PrestaShop users we recommend this plugin developed by a SumUp partner.

For WIX users we recommend following their native solution.

The direct integration option uses the SumUp eCommerce Checkout API, intended for developer utilisation. All information can be found in our Online Payments section. Before following our guides, make sure to request a test profile.

You can create credentials by logging in on the SumUp Developer page and navigating to the "Create Client Credentials" section. Detailed information on how to authenticate further can be found in our step-by-step guide or in this video.

This error message indicates that the "payments" scope is not enabled for your application. Contact us through our contact form for activation assistance.

For Online Payments we offer a PHP SDK.

For card readers we have an Android SDK, iOS SDK, Android API and an iOS API.

We provide support coverage on three continents and in the following currencies:

• EUR
• GBP
• USD
• BRL
• CLP
• PLN
• CHF
• SEK
• CZK
• NOK
• DKK
• HUF
• BGN

The SumUp card readers support iOS & Android.

Sure. You can reach us through our contact form.

Our devices are designed to follow a payment flow that doesn’t allow them to operate unattended.

Yes. For web applications running on mobile devices where the SumUp app is installed, you can call the SumUp app via URL. Read more on this preferred merchant approach in our API Payment Switch guide.

SumUp test profiles mirror regular profiles, including sharing the same rules as them. However, test profiles don’t have a connection to service providers, nor do they process transactions with real funds.