How do I retrieve an affiliate key?
How do I check completed transactions?
Can I get a test profile?
Once you have an active SumUp Profile, go to https://developer.sumup.com/, navigate to the Test profile setup page by clicking on "Create test account" on the right side of the navigation, and then create your profile by click on the "Setup test profile" button. Your Test profile will be created for the same country as your merchant.
Once your profile is generated copy and store safely the user name (format: 32 characte[email protected]) and randomly generated unique password.
Note: You will not be able to access your password afterwards make sure to store it safely before dismissing the message
Can I integrate SumUp to my website?
Yes, as a SumUp merchant you have the option to integrate SumUp’s eCommerce service with a webshop plugin or via direct integration.
SumUp’s official plugin supports integrations with WordPress/WooCommerce.
For PrestaShop users we recommend this plugin developed by a SumUp partner.
For WIX users we recommend following their native solution.
The direct integration option uses the SumUp eCommerce Checkout API, intended for developer utilisation. All information can be found in our Online Payments section. Before following our guides, make sure to request a test profile.
How do I set up OAuth credentials?
I'm receiving a "403" error with a "request_not_allowed" error message. What does this mean?
This error message indicates that the "payments" scope is not enabled for your application. Contact us through our contact form for activation assistance.
Which libraries are supported by SumUp?
Which currencies are supported by SumUp?
We provide support coverage on three continents and in the following currencies:
Which operating systems are supported by SumUp card readers?
The SumUp card readers support iOS & Android.
I need help with a technical question.
Sure. You can reach us through our contact form.
Do SumUp card readers work in a standalone setup?
Our devices are designed to follow a payment flow that doesn’t allow them to operate unattended.
Can my web app communicate with SumUp devices?
Yes. For web applications running on mobile devices where the SumUp app is installed, you can call the SumUp app via URL. Read more on this preferred merchant approach in our API Payment Switch guide.
What is a test profile?
SumUp test profiles mirror regular profiles, including sharing the same rules as them. However, test profiles don’t have a connection to service providers, nor do they process transactions with real funds.
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